Just the other day I was in an Office Depot near me and the woman staffing the copy center was trying to be so helpful (and she was)…yet at the same time, I overheard her tell another worker that she had been the only staff for the entire day and hadn’t had lunch (it was 6:30 pm).
A great employee and I’m pretty sure she’ll have moved on to somewhere else more reasonable by the next time I head over there. More productivity? Sure. But at what cost?
Oh. And oil just hit $122/barrel.